Get In Touch

+8801301806939

blackbud.com.bd@gmail.com

House Ka 84/B, Joar Shahara
Vatara, Dhaka 1229

Frequently Asked Question!

BlackBud is a Bangladesh based online eCommerce store specialize in Electronics & Gadgets, mobile accessories, kids clothings, Sporting equipment’s, and many more.

Yes, unlike many other eCommerce stores, we do offer home delivery in countrywide. 

We offer products return within ten working days if delivered items found issues. It is suggested that, please check the product properly in-front of the delivery person to avoid possible issues. If found problem, don’t receive the products. If we failed to return or replace the products, we will definitely refund the money within next seven working days.

Payment can be done via online bank transaction, bKash or Cash.

Yes, cash on delivery is available in countrywide.

Delivery charges are depends on the location. In Dhaka City it is Tk. 40.00 and outside Dhaka its Tk. 65 for regular delivery and for urgent delivery charges up to Tk. 120.00

TERMS & CONDITIONS

Return Policy

  • If the product is not original. It should be claimed within 24 hours.
  • If you received a physically damaged product after opening the package.(Must notify in-front of delivery man and don’t receive the product, please)
  • If the Product is completely different from the picture on the website.

Refund Process

  • If BlackBud failed to provide a product replacement, you will receive your full money refund.
  • If you changed your mind & cancel the order before the product is already shipped.
  • If a different Products is delivered to you and failed to replace.

Delivery Process

  • Cash On Delivery available
  • Order Process time takes a maximum of 24 hours.
  • Our support team will call you to verify the number and confirm the order.
  • Delivery time depends on the location and type of delivery options you have selected.
  • Inside Dhaka, the approximate delivery time is 12-48 hours.
  • Outside Dhaka approximately 2-5 days.